Terms & Conditions
Website Use Agreement
By accessing or using this website, you agree to comply with these Terms & Conditions. If you do not accept any part of these terms, please discontinue using the website immediately.
Orders & Product Availability
All orders submitted through this website are subject to review and approval. We reserve the right to cancel or decline any order at our discretion. Product prices, promotions, and availability may change without prior notice.
Payment Policy
Orders will only be processed after full payment has been successfully completed. We accept major credit cards and other secure payment methods available during checkout.
Shipping & Order Processing
Orders are usually processed within 24–48 hours after payment confirmation. Delivery times may vary depending on location and the selected shipping method. We are not responsible for delays caused by shipping carriers.
180-Day Money-Back Guarantee
All products are protected by our 180-day money-back guarantee. If you are not satisfied, you may return the product within 180 days of purchase for a refund of the product price, excluding shipping and handling costs. Returned items must be sent back in their original condition.
Limitation of Liability
To the maximum extent permitted by law, our company is not responsible for any direct, indirect, incidental, or consequential damages related to the use of this website or our products.
Privacy Policy
We are committed to protecting your personal information. Please review our Privacy Policy to understand how your data is collected, used, and protected when using our website.
Email & Anti-Spam Compliance
We follow email marketing regulations in accordance with the CAN-SPAM Act, including:
- Sending emails only to users who have opted in
- Clearly identifying the sender
- Using accurate subject lines
- Providing an easy unsubscribe option
- Honoring unsubscribe requests within 10 business days
- Never selling or sharing email addresses for marketing purposes
If you receive an email, you believe was sent in error, please contact support@HeroUPoficial.com.
Governing Law
These Terms & Conditions are governed by the laws of the United States and the State of Ohio.
Contact Information
For questions regarding these Terms & Conditions or our services, please contact:
Phone: +1 (877) 286-4137
Email: support@HeroUPoficial.com
Mailing Address:
NeoNature
285 Northeast Ave
Tallmadge, OH 44278
United States
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