Refund Policy

HeroUP 180-Day Money-Back Guarantee

Risk-Free Purchase Protection

Every HeroUP order is backed by a 180-day risk-free money-back guarantee, so you can try the product with complete confidence. If you are not satisfied for any reason within 180 days of purchase, you can request a full refund—no questions asked.

Our Quality Commitment

HeroUP is developed through extensive research and strict quality standards to deliver a premium supplement and a reliable customer experience. Because we stand behind our formula, every order is protected by our 100% satisfaction guarantee for 180 days.

Easy Refund Process

If HeroUP is not right for you, requesting a refund is simple:

  1. Contact our customer support team within 180 days of purchase.
  2. Submit your refund request by phone or email.
  3. Once approved, your payment will be refunded in full.

For unused bottles, NeoNature covers the return shipping cost. Please send returns to:

HeroUP
P.O. Box 90129
Lakeland, FL 33804
United States

Customer Support

Our support team is available 7 days a week to assist with refund requests, product questions, or order support.

Phone: +1 (877) 286-4137
Hours: 7:00 AM – 9:00 PM (Daily)
Email: support@HeroUPoficial.com

Refund Processing Time

After your refund is approved, you will receive a confirmation email. Processing time depends on your payment provider:

  • Credit Card: 5–7 business days
  • Debit Card: 5–10 business days

We Value Your Feedback

Sharing the reason for your return is optional, but your feedback helps us continue improving HeroUP and providing a better experience for our customers.

Act Today: Get HeroUP for Only $49 Per Bottle – Save 72% with a 180-Day Money-Back Guarantee